Blog
Field notes for restaurant owners.
Practical, no-fluff insights on marketing, loyalty, technology, and growth — written for independent operators.
Business strategy
GloriaFood Is Shutting Down in 2027. Here Are Your Best Alternatives.
Oracle is retiring GloriaFood for good. If your restaurant runs its online ordering on it, you have a hard deadline — and a real chance to upgrade to something you actually own.
Marketing automation
Restaurant SMS Marketing in 2026: The 98% Open Rate Channel You're Not Using
SMS gets a 98% open rate versus around 20% for email. For restaurants, it's the most direct line to a hungry customer — if you use it right.
Customer retention
Restaurant Loyalty Programs in 2026: What Actually Drives Repeat Visits
Most restaurants lose 60% of first-time customers. A loyalty program only fixes that if it's built around behavior, not points. Here's what works in 2026.